Ten Soft Skills You Need

Introduction:

Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills?

This course has been approved for 7 PDUs | 7 CDUs

Objectives:

Learn the most essential soft skills in today’s evolving workforce
Develop effective communication and empathy in our daily practice
Understand how self-confidence and flexibility make a big difference in credibility

Course Outline:

GETTING STARTED

Housekeeping Items
Pre-Assignment Review
Workshop Objectives
The Parking Lot
Action Plan

WHAT ARE SOFT SKILLS?

Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits

SOFT SKILL 1: COMMUNICATION

Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty

SOFT SKILL 2: TEAMWORK

Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow

SOFT SKILL 3: PROBLEM SOLVING

Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation

SOFT SKILL 4: TIME MANAGEMENT

The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth

SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC

What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward

SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY

Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You’re Worth Your Weight in Adaptability

SOFT SKILL 8: SELF-CONFIDENCE

Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others

SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM

Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don’t Hold Any Grudges

SOFT SKILL 10: NETWORKING

Redefining Need
Identifying Others’ Interests
Reaching Out
When to Back Off

WRAPPING UP

Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

Enroll in this course

$395.00 – $495.00

Select a start date for your 1 Day course

EventDates

2023-07-06 09:00:00_2023-07-06 17:00:00
2023-07-28 09:00:00_2023-07-28 17:00:00
2023-08-21 09:00:00_2023-08-21 17:00:00
2023-09-11 09:00:00_2023-09-11 17:00:00
2023-10-06 09:00:00_2023-10-06 17:00:00
2023-10-30 09:00:00_2023-10-30 17:00:00
2023-11-21 09:00:00_2023-11-21 17:00:00
2023-12-15 09:00:00_2023-12-15 17:00:00
2024-02-01 09:00:00_2024-02-01 17:00:00
2024-02-28 09:00:00_2024-02-28 17:00:00
2024-03-19 09:00:00_2024-03-19 17:00:00
2024-04-12 09:00:00_2024-04-12 17:00:00
2024-05-07 09:00:00_2024-05-07 17:00:00
2024-06-03 09:00:00_2024-06-03 17:00:00
2024-06-21 09:00:00_2024-06-21 17:00:00
2024-07-24 09:00:00_2024-07-24 17:00:00
2024-08-26 09:00:00_2024-08-26 17:00:00
2024-09-26 09:00:00_2024-09-26 17:00:00
2024-10-29 09:00:00_2024-10-29 17:00:00
2024-12-02 09:00:00_2024-12-02 17:00:00
2024-12-20 09:00:00_2024-12-20 17:00:00

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